Dylan Tan Industrial Designer & Product Manager

Project 07 of 36

Floating Sliding Door

Company
C.R. Laurence
Role
Product manager, stage-gate lead
Year
2025
Discipline
Sliding systems
Status
Gate 3 complete, December 2024
Images
7

A sliding glass door with no visible track at the head or the floor, so the panel appears to float. It was developed with a European hardware partner for offices, homes and hospitality, at a lower price and with an easier installation than CRL's existing commercial sliders.

I took over the program at Gate 3. Before committing to inventory we surveyed architects on the concept: 85% found it appealing and 77% said they were likely to specify it. Their comments shaped the launch messaging around minimal hardware and clean lines.

Architects who found the concept appealing
85%
Likely to specify it
77%
Saw it as different from what's available
90%
Sliding door market, 2023
<$2.5B

Overview

Problem

Customers want contemporary sliding doors that are affordable and simple to install.

Solution

A concealed-track sliding system for residential and commercial use, as a lighter-duty alternative to CRL's 690/695 sliders.

Customers

Architects, for the aesthetics; contractors, for the cost and ease of installation. Offices, residential and hospitality.

Value

No visible track or bottom guide, concealed hardware, and an accessible price.

Sourcing

Buy: developed with an existing European hardware partner.

Competition

Milcasa and Qiwin; Home Depot and Amazon barn doors in wood at the low end.

My role

I took over the Floating Sliding Door at Gate 3. Before committing to inventory I ran a concept survey with architects, used the results to shape positioning and launch messaging, reviewed the European partner's quality report, and built the outside-sales training.

Stakeholders I coordinated

Partner
European hardware partner (development and manufacturing)
Research
Architect concept survey
Internal teams
New product development · Product testing · Marketing · Sales and service centers · Sourcing and purchasing · Demand planning · Master data
Gate committee
VP Engineering · VP Product Design & Development · VP Sales · VP Marketing · Head of Product & Innovation

Stage-gate progress

  1. G0 Concept Apr 2024
  2. G1 Define May 2024
  3. G2 Develop Jun 2024
  4. G3 Validate Dec 2024
  5. G5 Post-launch Planned

Research

Fig. R01

Architect concept survey

Architects and designers who attended a glass entrances webinar rated the concept on four questions.

  • Strongly positive
  • Positive
  • Neutral or mild
  • Negative
  • Strongly negative
How appealing is this concept compared to other products? 49%36%15%
How different is it from other products currently available? 28%62%10%
How much do you like or dislike it? 59%28%10%
How likely are you to recommend or specify it? 28%49%15%
Fig. R02

What architects liked most

The words that came up most in open-ended answers, sized by frequency.

clean track visible aesthetic simple minimalist bottom look modern hardware lines door frameless trackless simplicity rail top guide ease

Fig. R03

List-price position against CRL sliders

Indexed to the CRL 695 (= 100). The floating slider opens a lower price point in the sliding portfolio.

CRL 695 100
CRL 51 96
CRL 285 93
Floating Sliding Door 54

Challenges and resolutions

  1. 01
    Challenge

    The program changed hands at Gate 3, with inventory decisions still open and no direct customer validation of the concept.

    Resolution

    I surveyed architects before buying: 85% found it appealing and 77% said they were likely to specify it, which justified the buy and told us what to lead with.

Voice of the customer

Love the clean and minimal appearance.

Architect survey respondent

I like the fact that there's minimal visual hardware, e.g. no top rail.

Architect survey respondent

Whether it's open or closed, there is no track or bottom guides.

Architect survey respondent

Situational analysis

SStrengths

  • Strengthens CRL's image as an innovator
  • Another offering for budget-conscious and DIY customers

WWeaknesses

  • Unique design may slow adoption
  • Lower weight limits than the CRL 690/695
  • Not patented, so it can be copied

OOpportunities

  • A new, unique option for sliding glass doors
  • Works in offices, homes and hospitality
  • Appeals to architects (aesthetics) and contractors (cost, installation)

TThreats

  • Competitors reaching the market first
  • Misuse beyond weight limits, addressed through testing
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