Dylan Tan Industrial Designer & Product Manager

Project 03 of 36

Modular Header

Company
C.R. Laurence
Role
Product manager, stage-gate lead
Year
2025
Discipline
Door hardware
Status
Launched, April 2025
Images
7

The companion to DRX Kits. A custom door opening needs a header as well as rails, so DRX customers still had to order a custom header and wait, or fabricate one themselves. The modular header comes in 48" lengths that installers cut to size and splice together for pairs of doors, so an entire opening can be built with no factory lead time.

We reused existing header extrusion, sourced the splice and drilling jig from an outside vendor, and launched 11 SKUs alongside the kits in April 2025.

SKUs: two sizes, four finishes, splices and a jig
11
Factory lead time for a custom opening
0 days
Stock length, cut to fit on site
48"

Overview

Problem

With DRX, customers were still forced to buy custom headers or work out complicated fabrication themselves.

Solution

Cut-to-length header channels in 4" and 4-1/2" sizes, with a splice for pairs of doors and a jig that locates closer and pivot preparation.

Value

Installers save time and labor with a modular system. Temperers no longer wait on CRL manufacturing.

Sourcing

Headers from existing inventory; splice and jig bought from an outside vendor.

Market

Glass office market of $500–600M (2021), growing 7–8% a year through 2028.

Competition

FHC, Assa Abloy, dormakaba.

My role

I ran the modular header as a companion program to DRX Kits on the same gate schedule: defining the SKU set, sourcing the splice and drilling jig from an outside vendor, and aligning the marketing plan so both launched together in April 2025.

Stakeholders I coordinated

Supplier
Outside vendor for splices and drilling jig
Internal teams
New product development · Product testing · Marketing · Sales and service centers · Sourcing and purchasing · Demand planning · Master data
Gate committee
VP Engineering · VP Product Design & Development · VP Sales · VP Marketing · Head of Product & Innovation

Stage-gate progress

  1. G0 Concept Oct 2024
  2. G1 Define Nov 2024
  3. G2 Develop Dec 2024
  4. G3 Validate Feb 2025
  5. G4 Launch Apr 2025

Research

Fig. R01

System lineup

Everything an installer needs to build a custom single or double door opening on site.

ComponentPurposeVariants
Header channel, 48"Cut to length for the opening4" and 4-1/2"; clear anodized, dark bronze, matte black, brushed stainless
SpliceJoins two channels for pairs of doors4" and 4-1/2"
Drilling jigLocates closer and pivot preparationOne jig for both sizes

Challenges and resolutions

  1. 01
    Challenge

    Without a header, DRX customers still had to wait on a custom factory part or fabricate one themselves, which undercut the point of the kits.

    Resolution

    We reused existing header extrusion in 48" lengths and added a splice and a jig that locates closer and pivot preparation, so a full opening can be built from stock.

Situational analysis

SStrengths

  • The first system of its kind: custom door rail lengths made in the shop instead of waiting on the manufacturer
  • The header completes the package, cut to match custom DRX rail lengths

WWeaknesses

  • Slow market acceptance for a new way of installing door rails
  • DRX costs more than the standard DRS system

OOpportunities

  • Win customers frustrated by lead times
  • Give glazing contractors and temperers more control over their schedules

TThreats

  • Can be copied by competitors
  • Cost may outweigh the benefit for some customers
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